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Achieving the Salesforce Advanced Cross-Channel Certification offers numerous benefits to professionals looking to advance their careers in marketing automation. It demonstrates to potential employers that the individual has the skills and knowledge necessary to design and execute complex cross-channel campaigns using Salesforce's Marketing Cloud. Salesforce Advanced Cross Channel Accredited Professional certification can also lead to increased job opportunities and higher salaries, as businesses increasingly rely on cross-channel marketing to engage with customers and drive revenue.
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Salesforce Advanced Cross Channel Accredited Professional Sample Questions (Q20-Q25):
NEW QUESTION # 20
how many activities recommended in a journey canvas.(150-200)
Answer: A
NEW QUESTION # 21
What three reasons explain why an SMS message may fail to reach a mobile device?
Answer: A,C,E
NEW QUESTION # 22
What are three Einstein Vision classifiers in Social Studio Analyze?
Choose 3 answers
Answer: A,B,C
NEW QUESTION # 23
How often is the model refreshed for Einstein engagement frequency(uses 2Sday& data)-weekly
Answer: C
NEW QUESTION # 24
Where would you add a topic profile
Answer: C
Explanation:
* Understanding Topic Profiles:
* Topic profiles are the core of social listening in Social Studio. They define the keywords, social accounts, and other criteria used to capture relevant social media mentions.
* Admin Settings as the Central Hub:
* Admin settings in Social Studio are the central location for managing overall account configurations, user permissions, and, importantly, topic profiles.
* Detailed Steps:
* Access Admin Settings: In Social Studio, you'll click on your profile avatar in the top right corner and then select "Admin".
* Topic Profiles Section: Within the Admin panel, you'll find a dedicated section for "Topic Profiles."
* Create/Edit Topic Profiles: This is where you can create new topic profiles or edit existing ones. You'll define keywords, include/exclude terms, specify languages, locations, media types, and link social accounts.
* Why Other Options Are Incorrect:
* A. Social Studio Automate: Social Studio Automate is used for automating actions based on rules (e.g., automatically routing posts to different teams, adding classifications). It's not where you create the foundation of social listening (topic profiles).
* C. Workspace Settings: Workspace settings manage collaboration and workflow within a specific workspace. While you might use topic profiles within a workspace, you don't create them there.
* D. Social Studio Engage: Engage is for viewing and interacting with social media content that has already been captured based on your topic profiles. You don't create topic profiles in Engage.
In Summary:
Topic profiles, the foundation of social listening in Social Studio, are created and managed within B. Admin settings.
NEW QUESTION # 25
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